Privacy Policy

At Instant UK Server, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hosting services.

1. Information We Collect

We may collect the following data when you interact with our website and services:

a. Personal Information:

  • Name, email address, phone number, and billing address
  • Account credentials (username, password)
  • Payment details processed through secure third-party gateways
  • Communication history with our support team

b. Technical & Usage Data:

  • IP address, browser type, OS, and device information
  • Usage data such as pages viewed, timestamps, and interactions
  • Server logs collected for security, performance, and troubleshooting

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, maintain and manage hosting services
  • To process payments, invoices, and support requests
  • To send service notifications, account alerts, and updates
  • To improve and optimize our website, products, and services
  • To enforce our Terms & Conditions and protect against abuse or security threats

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • To perform our contract for hosting and support services
  • To comply with legal and regulatory requirements
  • For our legitimate business interests (e.g., network security, fraud prevention)
  • Where we have obtained your consent (e.g., marketing communications)

4. Sharing Your Information

We do not sell or rent your personal data to third parties.

  • Service Providers: Payment processors or support tools to manage hosting services
  • Legal Authorities: When required by law, court order, or government request
  • Security & Compliance: To prevent fraud, security incidents, or abuse

5. Data Storage & Security

We store personal information securely using technical and organizational safeguards to prevent unauthorized access, loss, or misuse. This includes measures such as encryption, access controls, and regular monitoring. Hosted data is maintained in secure environments and protected in accordance with applicable UK data protection laws, including the UK GDPR.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website performance and visitor behavior
  • Customize user experience

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal or regulatory retention requirements
  • Resolve disputes and enforce agreements

9.Your Rights

Depending on your jurisdiction (including the UK GDPR), you may have the right to:

  • Access your personal data
  • Rectify inaccurate information
  • Request deletion of your data
  • Restrict processing under certain conditions
  • Object to certain processing activities

10.Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date.